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Making Appointments:
- Counseling Services are available from 8:00 a.m. to 5:00 p.m. from Saturday through Wednesday.
- Students can make an appointment for counseling service by completing the
Counseling Request Form (SCC-FM-01-V1) and submitting it in three ways:
- In person by visiting the counseling Center.
- By putting it in the box placed outside the counseling office 213.
- By sending the form by email as an attachment to:
r.milyani@cba.edu.sa
Please note: counseling is not offered by email and using the email is not secure and email can be read by other persons.
- Before your appointment you are kindly requested to read the SCC policies, Students and counselor rights and responsibilities, and the Informed Consent Form (SCC-FM-02-V1) and bring the form signed to your appointment. You will keep a copy of the signed form with you.
- After we receive the completed form we will arrange for you to see the counselor at a time that you can manage within one working day. We will contact you to let you know if there may be a delay and may suggest other sources of help while you are waiting, if this becomes relevant.
- If, for any reason, you would like to come to counseling but feel unable to complete the form, please phone the Service or come to the office.
- There are times when the wait for counseling is longer than we would like. This happens when the demand for counseling is greater than the number of appointments we can offer, but it is also due to a minority of students not confirming or not keeping appointments - and thus the appointments are 'wasted'.
- Priority on our waiting list takes into account the severity or urgency of your situation and the length of time you have been waiting.
- We do our best to accommodate personal and academic commitments, but if you request very restricted appointment times this is likely to increase your wait. The more flexible you can be in terms of availability, the more likely you are to be seen promptly.
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Cancelling Appointments:
- Keeping appointments and being on time is part of the personal commitment to counseling you must make.
- If, due to an illness or a rare emergency, you will be unable to keep your appointment, you must contact us and cancel the appointment 24 hours in advance Tel: 6900671 Ext. 227.
- If you miss two appointments and do not reschedule within one working day, it will be assumed that you are not interested in continuing in counseling.
- If you missed your appointment we will reallocate it to someone else and we will normally, at your request, reinstate you on the waiting list but only from the date of your request.
- If you do not cancel in advance, the session will be counted as one of your agreed upon sessions.
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